Thermobliss

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Privacy Policy

Thanks for visiting our website https://thermobliss.com/ ("Site").

L.J Matheson & L Mathieson ABN 53 990 915 821, trading as ThermoBliss, is committed to protecting your privacy as an online visitor to our website.

This privacy policy provides you with details of how ThermoBliss collects and processes your personal data through your use of our Site, https://thermobliss.com/.

As an online business, we aim to comply with the Australian Privacy Principles in The Privacy Act 1988 (Cth) and General Data Protection Regulations (GDPR) to ensure that your information is protected.

We use the information we collect about you to maximise the services and products we provide to you via our website and through our business.

By providing us with your data, you warrant that you are over the age of 18 years.

This Privacy Policy and our Website Terms and Conditions form the entire agreement between you and ThermoBliss.

ThermoBliss is the controller of the personal information collected via this website; therefore, we are responsible for your personal data (referred to as "we", "us", or "our" in this Privacy Policy).

  1. Contact Details

Our full contact details are

ThermoBliss ABN: 53 990 915 821

hello@thermobliss.com

  1. It is essential that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing hello@thermobliss.com. 
  2. Personal Information – Type, purpose and legal grounds
    1. Personal information/data means any information capable of identifying an individual. It does not include data that is anonymous in its source.
    1. Currently, this Site is affiliated with Mediavine to advertise on the Site. As a result, Mediavine will collect and use certain data for advertising purposes. To learn more about Mediavine's collection of data, click here.
    1. We may process the following categories of personal data about you:
      1. Communication Information
        1. Communication information includes any communication that you send to us. This information can be sent to us through:
        1. The contact form on our website;
        1. The subscriber form on our website;
        1. Email, text, social media messaging;
        1. Social media posting; or
        1. Through any other communication that you send to us.
        1. We process this data for:
        1. Communicating with you;
        1. Sending you our newsletters from time to time;
        1. Managing contacts and sending messages;
        1. Ensuring that content from our Site is presented most effectively for you and your computer;
        1. Providing you with information, products or services that you request from us which may be of interest to you;
        1. Carrying out our obligations arising from any contracts entered into between you and us;
        1. Interacting with external social networks and platforms (e.g. social media share bars);
        1. Allowing registration and authentication (e.g. affiliate portals and membership areas);
        1. Allowing access to third-party services' accounts;
        1. Monitoring infrastructure;
        1. Managing hosting and back end infrastructure;
        1. Carrying out re-marketing and behavioural targeting (including display ads);
        1. Displaying content from external platforms;
        1. Carrying out commercial affiliation (e.g. display ads);
        1. Interacting with support and feedback platforms;
        1. Managing user database;
        1. For record-keeping, and;
        1. For the establishment, pursuance or defence of legal claims.
        1. Our legal ground for this processing is our legitimate interests: responding to communications sent to us, keeping records, and establishing, pursuing, or defending legal claims.
      1. User Information/Data
        1. User information includes data about how you use our website and any online services and any data you may post for publication on our website or other online services. We may collect, store and use:
        1. information that you provide to us when using the services on our website or that is generated in the course of the use of those services (including the timing, frequency, and pattern of service use);
        1. information contained in, or relating to, a personal or business account with our website (including name, email address, date and month of birth);
        1. information that you provide when you provide feedback;
        1. information that you provide when you change your personal details or email preferences;
        1. information that you provide when you respond to a survey;
        1. information that you provide when you communicate with our support;
        1. any other personal information that you choose to send to us.
        1. Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this Policy.
        1. We process this data to:
        1. Operate our website and ensure relevant content is provided to you;
        1. To ensure the security of our website;
        1. To maintain backups of our website and/or databases and;
        1. To enable publication and administration of our website, other online services, and business.
        1. Our legal ground for this processing is our legitimate interests to enable us to administer our website and our business properly.
        1. We will not, without your express consent, supply your personal information to any third party for their or any other third party's direct marketing.
      1. Technical Data
        1. Technical data is information about your use of our website and online services, such as information about your visits to and use of this website, including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths.
        1. The source of this data is our analytics tracking system.
        1. We process this data to analyse your use of our website and other online services, administer and protect our business and website, deliver relevant website content and advertisements to you, and understand the effectiveness of our advertising.
        1. Our legal ground for this processing is our legitimate interests, which are to enable us to administer our website and our business properly, grow our business, and decide our marketing strategy.
      1. Financial Transactions
        1. All our website financial transactions are currently handled through our payment services provider. However, this may change from time to time.
        1. We will share information with our payment services provider only to the extent necessary for processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.
        1. All individual profiles and company details are not used for any other purpose described above.
        1. Details are only supplied to a third-party supplier when required by law for goods or services you have purchased or protect our copyright, trademarks, and other legal rights.
      1. Marketing Information/Data
        1. Marketing information includes data about your preferences in receiving marketing from our third parties and our communication preferences.
        1. We process this data to:
        1. Enable you to receive our newsletter;
        1. Enable you to participate in promotions such as competitions, prize draws and free giveaways;
        1. To deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising.
        1. Our legal ground for this processing is our legitimate interests: studying how customers use our products/services, developing them, growing our business, and deciding our marketing strategy.
        1. We may use User, Technical and Marketing Information/Data to:
        1. Deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and;
        1. Measure or understand the effectiveness of the advertising we offer to you.
        1. Our legal ground for this processing is legitimate interest which is to grow our business.
        1. We may also use such data to send other marketing communications to you. Our legal grounds for doing so are your consent or legitimate interest, namely to grow our business. (Please see Marketing Communications below – Section 4).
      1. Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data. We do not collect any information about criminal convictions and offences.

  • Contract ObligationsWhere we are required to collect personal data by law or under the terms of the contract between us, and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you).If you don't provide us with the requested information, we may have to cancel a product or service you have ordered, but if we do, we will notify you at the time.Use of Personal InformationWe will only use your data for the purpose it was collected for or reasonably compatible purposes if necessary. If we need to use your details for an unrelated new purpose, we will let you know and explain the legal grounds for processing.We may process your personal information without your knowledge or consent where this is required or permitted by law.
  • How your personal information is collected
    • Cookies
      • We may automatically collect certain data from you as you use our website by using cookies and similar technologies.
      • A "cookie" is a piece of information stored on your computer's hard drive. It records how you move your way around a website. Then, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and advertising and marketing purposes.
      • Cookies are used by nearly all websites and do not harm your system.
      • If you want to check or change what types of cookies you accept, this can usually be altered within your browser settings. You can block cookies at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. By not blocking cookies and continuing to browse, you are authorising the use of cookies. If you use your browser settings to block all cookies (including essential cookies), you may not be able to access all or parts of our Site.
    • How do we use cookies?
      • We use cookies to track your use of our website. This enables us to understand how you use the Site and track any patterns regarding how you are using our website. This helps us develop and improve our website and products and/or services in response to what you might need or want.

Affiliate Program Participation

  • This Site engages in affiliate marketing, which is done by embedding tracking links into the articles. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for affiliate commissions.
    • Currently, this Site is affiliated with Mediavine to advertise on the Site. As a result, Mediavine will collect and use certain data for advertising purposes. To learn more about Mediavine's data usage, click here.
    • Mediavine collects and processes the following data:
      • IP Address
      • Operating System type
      • Operating System version
      • Device Type
      • Language of the website
      • Web browser type
      • Email (in hashed form)
    • Types of Cookies:
      • Session cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page, but they do not collect any personal data from your computer; or
      • Persistent cookies: a persistent cookie is stored as a file on your computer, and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again. For example, we use persistent cookies for Google Analytics.
    • Cookies categories:
      • Strictly necessary cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and/or service, and therefore cannot be turned off. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
      • Analytics cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the Site are most popular. We use Google Analytics to monitor and analyse web traffic to the Site. Google utilises the data recognised, collected, and/or tracked on the Site to prepare reports on traffic activities. This integration of Google Analytics anonymises your IP address. Google may use the information recognised, collected, and/or tracked to personalise the ads of its advertising network and may share the information recognised, collected, and/or tracked with other services.
      • Security cookies: These cookies are essential to our security features. These cookies allow us to detect malicious activities or activities in breach of our terms of use.
      • Customisation cookies: These cookies allow the Site to save information and details such as your username to optimise your experience on the Site and provide personal features.
      • Social media cookies and pixels: These cookies allow you to share your activity on the Site on social media such as Facebook, LinkedIn, Twitter, or other external platforms directly from the Site.
      • Functionality cookies: These cookies allow our website to remember your choices and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested, such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.
      • Please note that third parties who advertise on our website (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
  • Marketing Communications
    • Our lawful ground of processing your personal data to send you marketing communications is your consent or our legitimate interests, namely to grow our business.
    • We may send you marketing communications if:
      • You made a purchase or asked for information from us about our goods or services; or
      • You agreed to receive marketing communication, and, in each case, you have not opted out of receiving such communications since.
      • You are a company; we may send you marketing emails without your consent. You may opt out of receiving marketing emails from us at any time.
    • Advertising

This Site is affiliated with Mediavine to advertise on the Site. Mediavine will collect and use certain data for advertising purposes. To learn more about Mediavine's data usage, click here https://www.mediavine.com/privacy-policy/.

  • Stopping marketing messagesYou can ask third parties or us to stop sending you marketing messages at any time by:visiting the NAI Consumer Opt-Out Website, orEmailing us at hello@thermobliss.com at any time.If you opt out of receiving marketing communications, this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations, returns, replacements etc.
  • Disclosures of Your Personal Data
    • We may have to share your personal data with the parties set out below:
      • Third-Party Vendors.
      • Parent Companies and Affiliates.
      • Business Transfers.
      • Mediavine's Related Companies.
      • Third Parties with Permission.
      • Agents, Consultants, and Related Third Parties.
      • Legal Requirements.
    • We require all third parties to whom we transfer your data to respect the security of your personal data and treat it according to the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.
  • International Transfers (for example, to our preferred email marketing platform or CRM)
    • Whenever we transfer your personal data, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is in place:
      • If you are a resident of the European Union, we will only transfer your personal data to countries that the European Commission have approved as providing an adequate level of protection for personal data; or
      • Where we use certain service providers, we may use specific contracts or codes of conduct or certification mechanisms approved by the European Commission, which give personal data the same protection it has in Europe; or
      • If we use US-based providers part of the EU-US Privacy Shield, we may transfer data to them, as they have equivalent safeguards in place.
    • California-Specific Terms
  • The following terms will apply to the extent that, for purposes of the California Consumer Privacy Act (the "CCPA"), you are a Business, and you share with ThermoBliss personal Information about California residents, which would otherwise constitute a Sale. These California-Specific Terms supplement and form part of ThermoBliss Website Terms of Use (the "Terms").
    • ThermoBliss Obligations
      • ThermoBliss will process such personal information as a Service Provider for the purposes set out in this Policy or as instructed by your documented written instruction or as otherwise permitted by the CCPA;
      • ThermoBliss is prohibited from retaining, using, or disclosing such personal information other than for specific business purposes, including retaining, using, or disclosing such personal information for a commercial purpose other than performing the business purposes described in this Policy.
      • ThermoBliss will not sell such personal information as the term "Sell" is defined in the CCPA.
    • Your Obligations

You represent and warrant that you will:

  1. provide notice to your contacts, subscribers, or anyone else who may subscribe to your messages, use your products or services, or visit your website regarding your sharing of personal information with ThermoBliss as required by applicable law, including without limitation the CCPA;
    1. be solely liable for your compliance with the CCPA.
    1. No Admissions
      1. You and ThermoBliss agree that the existence of these California-specific Terms does not constitute an admission that sharing of Personal Information with ThermoBliss constitutes a sale.
    1. Deidentified Information

Notwithstanding the above, to the extent any Personal Information is Deidentified or in the Aggregate, ThermoBliss may use such information for any Commercial Purpose in accordance with applicable law, including but not limited to developing analytics, and may retain, use, and disclose such information for such purpose, without restriction.

  • Definitions

The terms "Aggregate," "Business," "Business Purpose," "Commercial Purposes," "Deidentified," "Personal Information," "Sell," "Sale," and "Service Provider" have the meanings defined in the CCPA. Additional information is available here.

6.3     If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time.

  • Data Security
    • We strive to ensure the security, integrity, and privacy of personal information submitted to our website, and we periodically update our security measures in light of current technologies.
    • We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
    • You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
    • We have procedures in place to deal with any suspected personal data breach. If legally required, we will notify you and any applicable regulator of a breach.
  • Data Retention
    • We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements.
    • For tax purposes, the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for five years after they stop being customers.
    • In some circumstances, we may delete identifying components of your data for research or statistical purposes. We may use this information indefinitely without further notice to you.
  • Your Legal Rights
    • Under data protection laws, you have rights about your personal data that include the right to request access, correction, erasure, restriction, transfer, object to processing, portability of data, and (where the lawful ground of processing is consent) to withdraw consent.
    • To respond to any request, we will require the following information:
      • your name and address; and
      • your contact telephone numbers
    • There is no fee chargeable to access your personal data; however, we may charge a fee if your request is unfounded, repetitive or excessive or if you refuse to comply with our request in these circumstances.
    • As a security measure to ensure your data is not disclosed to any person who has no right to receive it, we may request further information from you.
    • We try to respond to all legitimate requests within 30 days unless the request is complex or where there are multiple requests. You will be notified if our response is likely to exceed 30 days.
    • If you are not happy with any aspect of how we collect and use your data, please contact us first to attempt to resolve your issue immediately. You also have the right to complain to the Office of the Australian Privacy Commissioner (https://www.oaic.gov.au), the Australian supervisory authority for data protection issues.
  • Change in Privacy Policy
    • To ensure our privacy policy remains current, this Policy is subject to change.
    • We may modify this Policy at any time, at our sole discretion. All modifications will be effective immediately upon posting the modifications on this website. Therefore, please return periodically to review our privacy policy.
    • You may instruct us at any time not to process your personal information for marketing purposes.
    • In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt out of the use of your personal information for marketing purposes.
    • If you have any questions or concerns about our Privacy Policy or the use of your personal information, please email hello@thermobliss.com.

Mediavine Programmatic Advertising

For information regarding data collection by Mediavine ad partners including how to opt out of data collection, please click here

CONTACT INFORMATION

At any time, please contact us at hello@thermobliss.com for questions related to this Privacy Policy.

Last updated: 26th April 2022

Mediavine Programmatic Advertising (Ver 1.0)

The Website works with Mediavine to manage third-party interest-based advertising appearing on the Website. Mediavine serves content and advertisements when you visit the Website, which may use first and third-party cookies. A cookie is a small text file which is sent to your computer or mobile device (referred to in this policy as a “device”) by the web server so that a website can remember some information about your browsing activity on the Website.

First party cookies are created by the website that you are visiting. A third-party cookie is frequently used in behavioral advertising and analytics and is created by a domain other than the website you are visiting. Third-party cookies, tags, pixels, beacons and other similar technologies (collectively, “Tags”) may be placed on the Website to monitor interaction with advertising content and to target and optimize advertising. Each internet browser has functionality so that you can block both first and third-party cookies and clear your browser’s cache. The "help" feature of the menu bar on most browsers will tell you how to stop accepting new cookies, how to receive notification of new cookies, how to disable existing cookies and how to clear your browser’s cache. For more information about cookies and how to disable them, you can consult the information at https://www.allaboutcookies.org/manage-cookies/.

Without cookies you may not be able to take full advantage of the Website content and features. Please note that rejecting cookies does not mean that you will no longer see ads when you visit our Site. In the event you opt-out, you will still see non-personalized advertisements on the Website.

The Website collects the following data using a cookie when serving personalized ads:

  • IP Address
  • Operating System type
  • Operating System version
  • Device Type
  • Language of the website
  • Web browser type
  • Email (in hashed form)

Mediavine Partners (companies listed below with whom Mediavine shares data) may also use this data to link to other end user information the partner has independently collected to deliver targeted advertisements. Mediavine Partners may also separately collect data about end users from other sources, such as advertising IDs or pixels, and link that data to data collected from Mediavine publishers in order to provide interest-based advertising across your online experience, including devices, browsers and apps. This data includes usage data, cookie information, device information, information about interactions between users and advertisements and websites, geolocation data, traffic data, and information about a visitor’s referral source to a particular website. Mediavine Partners may also create unique IDs to create audience segments, which are used to provide targeted advertising.

If you would like more information about this practice and to know your choices to opt-in or opt-out of this data collection, please visit Opt Out - NAI: Network Advertising Initiative. You may also visit http://optout.aboutads.info/#/ and http://optout.networkadvertising.org/# to learn more information about interest-based advertising. You may download the AppChoices app at YourAdChoices.com | AppChoices to opt out in connection with mobile apps, or use the platform controls on your mobile device to opt out.

For specific information about Mediavine Partners, the data each collects and their data collection and privacy policies, please click here.